I just wanted to send a note to say a big thank you for the service recovery
by Hayley and Nathan on Friday afternoon.
I understand things sometimes can go awry, and I really appreciate the extra
mile that was afforded to us by getting Mum’s curtains fit for purpose
before she started to really fret!
Murphy’s law that it had to be a Friday afternoon as well!
The curtains look lovely and we ‘tested’ them out (in pitch darkness) much
to Mum’s satisfaction. I also would like to say a big thank you to Peter,
who did a terrific job installing and keeping mum amused. He was so helpful
and also went the ‘extra mile’ to help.
We had an issue with the fabric performance quality of our 18 month old curtains for four sets of windows at our residence. Bev had no hesitation in evoking the Timms motto “Your Satisfaction Guaranteed” and promptly replaced all the curtains with a different fabric choice BEFORE taking on the protracted battle with the supplier of the faulty fabric.
A big thank you to Bev and the team at Timms.
Excellent product and service!
It took me a while to find a curtain company and I’m glad that I found Timms Curtain House. It was a pleasure to deal with Bev who came out to give me a quote she was honest and upfront which I really liked. I felt that I got a personalised service compared to the other big curtain companies who came out to give me a quote. Everything she said she delivered and always followed through.I would highly recommend Timms Curtain House to anyone looking for curtains, you won’t be disappointed.
Excellent product and service!
I wanted curtains that had a soft and romantic look for my master bedroom but I also wanted privacy. Other companies could not deliver on both, it was either one or the other. Bev came in with wonderful ideas and gave me choices that had not been suggested by anyone else. My bedroom is more beautiful than I thought possible. I love the curtains, they add a romantic and elegant feel to the room. I recommend you give Bev and her team a go, you will be pleasantly surprised with the results.
I love my new curtains
I am really liking my bedroom curtains. They work really well and are very practical! I’m glad I ended up going with the white, I think they look great and make the house feel very homely now.
It was a pleasure to have Lara photograph the rooms. She was lovely and amicable. Thanks for our curtains. Love them. We recommended you to our friends like Ming.
Debbie Leong, Cleveland
Hi Nathan and Bev,
I haven’t had the chance to say thank you for my lovely curtains and shutters! You and your team have been wonderful in recommending materials, making and installing these, and being patient with multiple visits to try and make them look perfect. I am very happy with the way they look and function; they add the special touch to my home. I have been recommending your service to friends and family.
Many thanks and all the best.
Just wanted to say “thankyou” for your service and assistance with my
window coverings. They look fantastic. I’m very happy !
Thanks to all at Timms Curtain House.
Just wanted to thank you and Nathan for your prompt and professional service. My mother is thrilled with her new curtains – they look lovely.
Thank you for refreshing our home with new curtains, blinds and wooden venetians. We are thrilled with the fitout. The project also gave us the opportunity to re-arrange some rooms (and to toss the outdated)!
Throughout this whole process, your Timms Curtain House team executed fantastic customer service, thus ensuring that we were updated at every step of the way.
Thank you to Bev, Nathan and staff, we love our curtains they are stunning.
Hello Bev, I just wanted to write you a quick email to let you know how thrilled we are with our new curtains and blinds. They look terrific and Peter did a great job installing them yesterday. Thanks again!
Hi Bev, our curtains were installed by Nathan this morning. We’re thrilled with the result. It’s exactly the look we were after. The pelmets are gorgeous, the fabric beautiful. Thank you for going to so much trouble to ensure we were happy: your helpful suggestions, the couriered fabric samples, making sure everything fitted perfectly, and the cushions made from the excess fabric. What a nice touch!
We have had a great experience with Timms Curtain House – Roz, Nathan & Peter were all fantastic, nothing was too much! Roz was very helpful with suggestions & recommendations, we are sure without her guidance our home wouldn’t look as good as it does now. Nathan absolutely went above & beyond throughout the entire experience, I even had to tell him to have a day off & come on Monday as it wasn’t urgent enough to come out on a Sunday but again nothing was too much. Peter was a pleasure, he was professional, friendly & took care when installing our new beautiful window dressings, Peter even ensured we were involved in the fitting to ensure we were happy. Thank you to everyone who was involved from start to finish, we have already & will continue to recommend your team & business!
I am very pleased with the beautiful curtain for my daughter’s bedroom. It looks wonderful and completely transforms the room. I will happily recommend Timms to others.
It was a pleasure dealing with Bev and her staff who set a high standard of customer service and quality products. I have no hesitation in recommending Timms Curtain House for a stress free experience.
I would just like to extend my thanks for the professional and genuine service. Peter has just finished installing our curtains and they are perfect. Our whole customer experience with your business has been exceptional, from your quoting, to check measure and installation. Everything has been a has been a breeze.
Your company provided the best quote, range and service (including fixing our existing curtains, which no one else would even consider) and we are very glad to have chosen Brisbane curtains. You showed us genuine understanding of your product and had honest suggestions to help us get what we needed, within our budget.
Glenda and I would like to thank you and your trades people for the quality curtains you supplied and installed. We’re happy!
The curtains look AMAZING! They have changed the feel of the whole room.
Dear Bev, Many thanks for the beautiful cushions which look so good with our chocolate brown sofa bed. Thank you too for the great curtains.
I just wanted to say thank you for organising the curtains, blinds and awnings for Dover St. They all look lovely.
Thank you Bev, for the installation of our curtains – they look fantastic and the chap who installed was very friendly and helpful.
Thanks so much, the curtains were installed yesterday and they already make a major difference to my bedroom Very impressed. Please pass on my thanks to Bev and Rob who installed.
Thanks for your diligence in getting the perfect material for our curtains
and the use of the “loan curtains” while waiting for the replacement
material to arrive. Much appreciated. I am at work and have not seen themyet, however my husband said they look great, that is a big compliment coming from him!
Hi Bev, this is to let you know that they look fabulous. Just what the room needed. Thank you for your assistance it was really appreciated.
We are thrilled with the curtains and awnings. A wonderful family firm to deal with
Bev and Tom were an absolute pleasure to deal with, exceeding our expectations and delivering fully on all promises made. We love all our curtains and blinds and, with Bev’s understanding, patience and advice managed to put some lovely finishing touches to our new house.
We are very happy with our curtains and blinds and also Peter the man who has installed everything has done a fantastic job. He is very particular and careful in his work and is an asset to the company.
Dear Bev and Tom,
Came home to find my gorgeous new cushions. They are perfect, thank you.
Also appreciate Tom revisiting to adjust the bedroom curtain length.
You and Tom did a totally professional job fitting out our new home with
curtains and blinds.
I couldn’t be more pleased.
A belated, but very sincere thank you for our beautiful curtains.
Every day we’re amazed at how lovely they are!!
Just wanted to let you know how absolutely THRILLED I am with the new
bedroom curtains & blind! They are absolutely divine, and I’m so glad you
forced me to chose the rod carefully, as the antique gold looks fantastic.
I keep walking in there all the time to look at the way the light hits the
organza. Tom was so good, he even took the old wooden blind away for me,
and filled in the holes in the window frame!
Thanks again for all your efforts and expertise, you’re wonderful!!
Hi Bev and Tom,
Just wanted to tell you how absolutely delighted we are with the blinds. They are exactly, exactly what I was after.
Love them very much. And my hubby really likes them as well – so all good there.
Thank you again for all your help and professionalism. My hubby loved the recessed power points for the blinds. Thought it was all an exceptionally neat job.
Thanks for the roman blinds, they are just fabulous and I’m really happy with
them. Peter did an excellent job with the install.
We are really happy with how the curtains all look, please thank Bev, Tom
and Peter for me. The cushions are gorgeous aswell. I will be in touch with
Bev once we are all fully set up to let her know she is welcome to pop by if
she is in the area and have a look through.
Many thanks for your prompt attention to my order for blinds for my Villa 99
Tranquil Waters. I am very pleased with the result and now feel the place
looks complete. I was one of the lucky ones in the Mitchell flooding ….my
house was spared and I have since sold it!
Just a note to say a very big thank you to you, Alison and everyone involved for all your patience in helping with the purchase and fitting of my curtains. I am very, very happy with them and the cushions. The curtains have brightened the rooms up so much. Thanks again.
I must say I am impressed with the level of service you are lucky to have employees like Peter he is a top bloke.
Thank you very much for the fantastic result with the curtains … we couldn’t be happier with the outcome. The curtains look sensational, the quality of work is first class and Tom has done a brilliant job with the installation. In addition to that, thank you so much for taking down the exisitng curtains (when I got home Tom had folded them and placed them on the bench) and also for the cushions – they compliment the curtains brilliantly. Our only problem with the upstairs curtains is that they make the downstairs ones look shabby now – we wish we had gotten you to do the whole house, but no time for regrets. Thank you once again.
The service we received was professional but also personal so that we felt it wasn’t just about making a sale and moving on to the next customer it was about making sure that we were completely satisfied.
We had a change of heart once the curtains were installed, BUT Bev came out and listened to our concerns and altered the pelmet for us, at no charge. That is what I call service. Thanks
Timms Curtain House provided the personalised service they advertised at a reasonable cost. We were installing block-out blinds for our newborn baby and, unlike other curtain makers, they offered to put in temporary block-out curtains for us while the curtains were being made. During the quotation and the installation, we really appreciated their advice, which allowed us to get the best curtains we could possibly get (without any extra costs)! Very satisfied customer.
Timms Curtain House has always provided professional, prompt service with very competitive pricing. Years of experience allows them to give valuable, knowledgable advice. We have recommended Timms Curtain House to others and will continue to do so.
I was extremely happy with the service I received. Bev came to give me a quote and did not rush me in my decision but offered sound advice and was not pushy. I was also impressed with the offer to leave samples and they would organise a courier to collect them at no charge to me!!! Going the extra mile and the service from a family based business and a good quality product is why I would recommend this business.
“We were very happy with the service and selection. Bev knows her products and was very patient.”
“Great results, no problems.”
“Their product speaks for itself”.